Help - Getting Started

On our website:

1. Click the Nortel LearniT logo at the top left of the page to return to the Home page
2. Use the page-top tabs to reach key sections: Lesson Plans and Guides; Technology Skill-building Videos; Resources; Help 
3. We open new pages for you when you click a link to display new information.  For more on how this works, see: Working with multiple web pages and tabs in your Internet browser.  We are optimized for use with the Firefox (Mozilla) browser because it is the browser which best enables you to open and download Internet-provided documents and PDFs).  Or use IE7 or above.
4. Use our top "nav bar" to access Log in (far left) and Home, About Us, News Room, or Help (far right)
5. Use the page-bottom"nav bar" to reach Home, Contact Us, News Room, Privacy Policy, Site Requirements, Terms of Use

Downloading and saving documents and pdfs from our website:

• the recommended browser for document download, view, or save is Firefox (Mozilla).  IE7 or above may be used; if  you are using IE6 or earlier versions,  please refer to Internet Explorer's Known Problems with Document Access. 
• To view or save PDFs, use Adobe Acrobat Reader version 8.0 or above.
• For PDFs that have external links, note that your the mouse pointer will turn to a hand indicating that the link is available to click 
• In either Word documents or PDFs, if you Click or CTRL Click a link, the progress bar at the bottom of your browser will give a note indicating time taking to open the url.  If you have IE 7.0 and have phish control installed, your browser may ask permission to open the link.

High Interest Features tailored to meet to your needs and interests are conveniently located right on the Home page

Format-friendly resource delivery...fully accessible via open source, free viewers and document formats available directly on our website. 

Nortel LearniT's site maps let you navigate our site according to your own style:

• Use our Site Map to view the full site's organization. It is also a useful tool for direct access to site features and capabilities. 

View About Us for a detailed profile of Nortel LearniT.

Working with multiple web pages and tabs in your Internet browser

Firefox2 opens new web pages in tabs for you by default.  Each tab has its own close button.  If you accidentally close a tab, go to the History menu's "Recently closed tabs" to find it.  If more tabs are open than fit in a single window, scroll arrows appear on either side, plus a button on the right--clicking the arrows or the button presents a list of all open tabs.
IE7 provides a Quick Tabs feature (or use ALT plus Q) to display and navigate your open pages and tabs.

 

Dealing with Internet Explorer's Known Problems with Document Access

If you are using an IE browser version 6 (or earlier) the following known bugs in IE may occur:

• Problem:  When your browser's cache fills up, and you are using IE 6.0, this may disrupt your ability to download documents from a website.  This causes the experience that, although the web site actually has the document ready for you to download, you may erroneously receive error messages such as: "Cannot find server"or "Missing download" or "Word (or your PDF reader) cannot open this document" 
• Solutions for IE6 users:  
  • upgrade to IE, 7.0 
  • use the Mozilla Firefox browser, downloadable free
  • Or, if using IE, clear your Temporary Internet Files/browser cache (which is a temporary solution, until it fills up again).  Microsoft provides instruction on how to clear the cache.